Sugar Tiles — Support

We usually reply within a few business days.

Need a hand with Sugar Tiles — a bug, a purchase question, or feedback? We’d love to hear from you.

Help us help you faster

When you write about a problem in Sugar Tiles, please include:

• your device and operating system (e.g. iPhone 15, iOS 18);
• the store you use (App Store or Google Play);
• your country or region;
• the game version, if you know it;
• a short description of the issue — screenshots always help.

Purchases & Sugar Club

Purchases and the Sugar Club subscription are managed by the App Store or Google Play. To restore a purchase, use the in-game restore option or your store account. For billing or refund questions, include the store, the product name, and the approximate purchase date. Please never send full payment card details by email.

You can manage or cancel Sugar Club at any time from your App Store or Google Play subscription settings.

Privacy & terms

See our Privacy Policy and Terms of Use for how the game handles data and the rules of play.